Returns & Exchanges

We want you to be completely satisfied with your Esterbrook purchase; if you are not, we offer a 30-day window for returns on all unused and original-packaged items. Please ensure all tags and protective seals remain intact to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unused items in their original Esterbrook packaging to prevent damage during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing